Our Team Roles

From initial phone calls to final pickup, our team coordinates every step of your portable restroom rental. Here is how each role supports your Austin project or event.

Customer Service

Your First Point of Contact

Our customer service team answers your calls, discusses your portable toilet needs, and provides quotes. They gather details about your Austin location, event type, dates, and headcount to recommend the right number and type of units. You can call with questions anytime during business hours.

Logistics Coordinators

Scheduling and Route Planning

Logistics coordinators plan delivery routes throughout Austin, confirm delivery windows, and arrange pickups. They work with you to coordinate timing that fits your schedule and ensure units arrive when needed. They also handle servicing schedules for longer rentals.

Delivery Drivers

On-Site Unit Placement

Our delivery drivers transport portable toilets to your Austin location, place units according to your specifications, and confirm access requirements. They know Austin neighborhoods and can navigate tight spaces, construction sites, and event venues. Drivers also handle pickups once your rental period ends.

Cleaning and Maintenance

Unit Preparation and Service

The cleaning and maintenance team sanitizes every portable toilet before delivery, stocks supplies, and ensures units meet quality standards. For longer rentals, they perform scheduled servicing to keep restrooms clean and functional throughout your rental period.

Operations Management

Quality and Coordination

Operations managers oversee rental coordination, fleet maintenance, and service standards. They ensure every portable toilet rental meets Titanrise quality expectations, resolve any issues that arise, and coordinate between all team members to keep Austin deliveries running smoothly.

Inventory Management

Equipment Tracking and Availability

Inventory managers track portable toilet availability, monitor unit locations across Austin, and coordinate equipment returns. They ensure we have the right mix of standard and ADA units ready for upcoming rentals and flag any equipment needing repair or replacement.

How Our Team Supports Your Rental

Each team member plays a role in delivering clean portable toilets on time and picking them up when your event or project wraps up.

Clear Communication

We confirm delivery windows, placement details, and any access requirements by phone. You can call with questions throughout your rental period.

On-Time Service

Our logistics and delivery teams coordinate schedules to ensure units arrive when promised and pickups happen promptly.

Quality Standards

Every portable toilet is cleaned and inspected before delivery. Our maintenance team ensures units meet cleanliness and functionality expectations.

Local Knowledge

Our team knows Austin neighborhoods, event venues, and construction site requirements. We navigate access challenges and placement logistics efficiently.

Meet The Team